Return and Exchange Policy

Return and Exchange Policy

At Nyora, we are committed to ensuring our customers’ satisfaction, and all products are eligible for return or exchange under the following conditions:

Return and Exchange Conditions:

•The product must be in its original condition, unused, and in its original packaging.

Nyora reserves the right to refuse compensation for any product that is damaged or not in its original condition at the time of return.

Damaged Products During Shipping:

•We are not responsible for any damage incurred during shipping, as this responsibility lies with the shipping company.

Return and Exchange Timeframe:

Return: Customers can return the product within 7 days of receiving it.

Exchange: Customers can exchange the product within 7 days of receiving it.

Refund Process:

•Once the product is received by the shipping company from the customer, Nyora will process the refund within 14 days.

Shipping Fees:

•The customer is responsible for all shipping costs related to returns and exchanges.

Customer Service:

•Customers should contact our customer service number. Our team will provide instructions for returns and exchanges via email or WhatsApp.


Contact Information:

WhatsApp: +966 55 489 8009

Email: [email protected]